Returns & Exchanges

At DYU, we want you to be completely satisfied with your high-performance sports gear. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your sports equipment in its original box, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.